Velvora Parlor is an online retailer in Thane, Maharashtra selling wall panels & surface decor to customers across India, under our own name and at our own risk.
What you are dealing with
- Based in: Thane, Maharashtra
- Trading as: Velvora Parlor. We sell online only, with no shopfront
- Catalogue: wall panels & surface decor, held here and sold directly
- Delivery: India-wide, sent from our Thane base
- Payment: UPI, or cash when the courier arrives
Behind the listings
We buy from suppliers and importers, check what arrives, photograph it and list it, which is why our catalogue is smaller than a marketplace and more predictable.
If we do not know a specification, we do not print one . Nothing is added to make a page look fuller.
Our position
We are an independent retailer selling wall panels & surface decor under the name Velvora Parlor — shipping across India and answerable for every order we take.
Stock comes from suppliers and is sold under the Velvora Parlor name. We neither manufacture nor act as an authorised dealer for any brand.
If there is a problem
allow 1–2 business days for us to get a parcel ready and transit runs 3–9 business days once it is collected.
A short video of the parcel being opened protects you. Report damage, a wrong item or a missing piece within 48 hours with that footage and we cover everything.
Returns run for 10 days from delivery, refunds within 7 business days . There is no direct exchange, stated here rather than buried in a policy page.
Contacting the shop
Write to [email protected] or call +91 8850123687. Our customer service hours are on the contact page, and anything sent outside them is answered the next working day.